A message from the General Manager of the Residential Tenancies Authority

The RTA Strategic plan confirms the RTA's vision - making a positive difference to Queensland's residential rental sector - and charts our course over the next four years.

Our next chapter will be a period of renewal and development, as we transform the way we do business to better meet our clients' needs. Our priority is to continually improve the way we deliver services and provide support to the sector while upholding the core values to which we are committed.

We look forward to bringing this plan into fruition.

Fergus Smith
General Manager

Download the RTA Strategic Plan 2011-2014 (PDF 230kB).