We're a team that is committed to our people, customers and stakeholders. We believe that we can only achieve our purpose when our people are supported and empowered to be their best.
At the RTA, you’ll have access to many employee benefits and experiences. If you're considering working with us, see our current career opportunities or visit Smart Jobs and Careers and select Residential Tenancies Authority from the ‘Department or organisation’ drop-down menu.
If you are unable to download a position description and would like a copy posted to you, or for any employment enquiries, please contact us.
We are committed to equal employment opportunity. Selection of candidates for advertised positions is based on merit and fair consideration.
The RTA will not respond to any unsolicited contact from recruitment agencies.
Our purpose and culture
As a state government statutory body, we serve and regulate a rental system that is fair, consistent and effective. We deliver service and regulatory confidence to strengthen Queensland's rental sector.
Our strategy
Strategy sets a clear direction and tells us what matters most. We prioritise work that is impactful, strengthens the sector and ensures our services are clear and consistent. We deliver our strategy by empowering people through our culture, values and behaviours. To learn more about the RTA’s strategy, visit our strategic plan page.
Our values
Culture is how we work together. It shapes what we champion, celebrate and challenge. Our culture is informed by our values, which set the standard for how we work and what we expect from each other.
- Stronger together - we think and act as one organisation.
- Own it - we take accountability for our actions and deliver on what matters.
- We care - we take pride in how we treat people, the quality of our work and the impact we have.
- Be curious - we seek out diverse perspectives, ask questions and continuously improve how we work.
Employee benefits and career growth
Salary and leave
The RTA offers competitive remuneration and employment terms and conditions. Leave entitlements (pro rata for part-time employees) include:
- minimum of 20 days recreational leave per year
- 12.75% superannuation guarantee
- 17.5% leave loading payable as a lump sum in December each year
- 10 days paid sick/carers leave per year
- 13 weeks paid long service leave, payable after 10 years continuous service with access to pro rata leave after 7 years
- 14 weeks of paid parental leave and 1 week of paid spousal leave
- 10 days of paid reproductive health leave per year
- paid domestic and family violence leave.
In addition to RTA employer contributions, staff can contribute up to 5% of their salary towards their superannuation.
Work-life balance
RTA staff have access to flexible work arrangements including:
- flexible 60/40 work split, with up to 60% home-based working
- compressed work hours
- part-time hours
- ability to accrue flexible time off.
Diversity and Inclusion
We are committed to fostering a diverse and inclusive workforce to ensure our people feel valued and respected. To learn how we're building an inclusive workforce, see our equity and diversity action plan.
Health and wellbeing
The RTA’s health and wellbeing program has been designed around the 4 key elements of wellbeing: physical, emotional, social and financial wellness. Staff have access to a rolling calendar of wellness initiatives as well as our Employee Assistance Program, which is free for all staff and their families to access.
Learning and development
Our Performance framework enables career growth and is designed to drive a high performing culture. RTA employees have access to:
- a tailored onboarding to provide new starters with a smooth transition into the organisation and their team
- a learning calendar of events and activities, addressing gaps and trends across the organisation
- a leadership framework to assist our people in understanding competencies/capabilities required across each employment level
- a targeted approach to staff development, outlining strategies to help employees reach the next level in their career
- RTA-specific courses and training.
Rewards and recognition
The RTA has a number of reward and recognition programs including:
- values awards to recognise outstanding staff contributions
- service awards for long-term staff
- corporate celebrations
- recognition of staff milestones.
Social life
The Social Club Committee organises activities during the year that promote a sense of community across the RTA by bringing staff together in a social environment.