The material presented in this website is distributed by the Residential Tenancies Authority (RTA) as an information source only. It is made available on the understanding that the RTA is not engaged in rendering professional advice. Users should obtain any appropriate professional advice relevant to their particular circumstances.
While the RTA makes every reasonable effort to ensure the currency and accuracy of the information, the RTA makes no specific statement, representation or warranty about the accuracy or completeness of the information contained on this website and it may be subject to change without notice.
The information on this website summarises the Residential Tenancies and Rooming Accommodation Act 2008, the Residential Tenancies and Rooming Accommodation Regulation 2009. This Act and Regulation are the primary source of law relating to residential tenancies and residential services in Queensland. If there is an inconsistency between this information and the Act and Regulation, the Act and the Regulation prevail. However, this Act and Regulation may not be the only relevant source of law for matters arising out of, or connected with residential tenancies in Queensland.
The RTA disclaims all responsibility and all liability (including, without limitation, liability in negligence) for all expenses, losses, damages and costs incurred as a result of the information being inaccurate or incomplete in any way, and for any reason or as a result of the use of, or reliance upon, the materials which appear on this website.
The RTA makes no warranties that the information in this website is free of infection by computer viruses or other contamination.
Users are encouraged to check with the RTA if they have any concern about the information contained in this site.
Links to third party sites
You should be aware that third party sites are not under the control of the RTA. The RTA can make no representation concerning the content of these sites to you. The fact that the RTA has referred you to these sites does not serve as an endorsement by the RTA of any of these sites.
These references are provided only as a convenience to you. This is to inform you that the RTA does not warrant, guarantee or make any representations regarding the correctness, accuracy, reliability, currency, or any other aspect regarding characteristics or use of the information presented on these sites.
Where software is offered by a third party site, you are advised that the RTA may not have tested this software and therefore cannot make any representations regarding the quality, safety or suitability of any software found there. There are inherent dangers in the use of any software found on the internet, and you are cautioned to make sure that you completely understand the risk before retrieving any software on the internet.
Privacy
The Residential Tenancies Authority (RTA) is committed to protecting user privacy. We understand and appreciate that visitors and users of this website are concerned about their privacy and the confidentiality and security of any information that may be provided to us.
Collection of personal information takes place in a number of ways for example when a person completes and lodges an RTA approved form, registers to become a principal user of e-Services, or uses the e-Administration service in e-Services to update personal information. The RTA will only use personal information in the ways detailed in the Privacy Plan.
Email correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002 and other relevant regulations.
The RTA takes all reasonable precautions to protect the personal information it holds from misuse, loss, unauthorised access, modification or disclosure. For more detailed information on privacy please visit the Privacy Plan.
Cookies
When you visit the RTA website our web measurement tool uses cookies to record anonymous information for statistical purposes, including:
• the type of browser, computer platform and screen resolution you are using
• your traffic patterns throughout our site such as:
o the date and time of your visit to the site
o the pages you’ve accessed and documents downloaded
o the page visited before accessing this site
• the Internet address of the server accessing our site
• access to information collected
Collection of personal information takes place when a person completes and lodges an RTA approved form, registers to become a principal user of e-Services, or uses the e-Administration service in e-Services to update personal information. The RTA will only use personal information in the ways detailed in the Privacy Statement.
No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.