eServices is the RTA's online bond management facility.

This service provides a fast and convenient way for real estate agents, onsite and complex managers and community housing groups to manage and access their bond information.

The RTA developed eServices for:

• Convenience: no more waiting on the phone to access information about the bonds you manage
• Accessibility: the ability to log-on and access information about the bonds you manage 24/7
• Efficiency: a convenient way to provide whole of bond (100%) refunds to tenants
• Accuracy:  keep the RTA up to date with your latest contact information and details about your staff who have permission to manage your bonds

For further information on how eServices can be used, view the eServices overview presentation (PDF 677KB).

eServices is a secure site which is protected by the RTA's secure registration and identification system.  View the security features and system requirements.

To register your business for eServices you will need to:

1. Already have an agent/client identification code at the RTA
2. Have already provided your ABN and business bank details to the RTA via a rental bond direct credit and email notification statement of agreement (PDF 95KB)
3. Be the principal/primary authorised signatory of the business to complete the online eServices principal registration form

Registrations must be approved by the RTA and may take up to two business days for processing.

If you are already set up with an agent/client code and have provided the RTA with your statement of agreement, then just click on the registration link to start the registration process.