Service providers and residents with more questions should contact the RTA on 1300 366 311 or read the various Fact Sheets produced by the RTA.
Click here for all residential services Fact Sheets.
Service Providers: For frequently asked questions relating to rooming style student accommodation,
click here.
Students: For frequently asked questions relating to rooming style student accommodation,
click here.
Application of Residential Services (Accommodation) Act
Who does the
Residential Services (Accommodation) Act 2002 apply to?
Commencement of Act
When did the
Residential Services (Accommodation) Act 2002 come into effect?
Meaning of the Act for the residential sector
What will the
Residential Services (Accommodation) Act 2002 mean for the sector?
Service providers responsibilities from 23rd August 2002
What do Service providers have to do as from 23rd August 2002?
Residential service agreements
What is a residential service agreement?
Disagreements between service providers and residents
What does a service provider do if they are having a disagreement with a resident about an accommodation issue?
Getting a resident to leave
What does a service provider have to do if they want a resident to leave?
Assistance for residents completing residential service agreements
Who can assist residents to understand their residential service agreement?
Disagreements between the resident and service provider about rent payments
A service provider and a resident are having an argument about rent arrears, what can be done?
