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Information for residents and providers of rooms in residential services

Frequently Asked Questions for Students

Students, don't forget:
  • Make sure you have a written agreement
  • Get an official receipt from the RTA if you pay a bond
  • Pay your rent on time

This section addresses some of the most frequently asked questions from students and providers in rooming-style accommodation. If the information you are looking for is not here, you can also contact the RTA Call Centre on 1300 366 311 for answers to your query.

If you have questions about general tenancies student accommodation, please visit our Frequently Asked Questions section in Tenancy Info.


Behaviour of service providers
What can I do if my service provider isn't doing the right thing?

Bond receipts
What if I don't get a copy of a bond receipt from the RTA?

Costs other than rent
Apart from rent, what else do I need to pay for?

Damage to the room
What happens if something breaks or is damaged during the tenancy?

Entry to the room
Can my service provider enter my room at any time?

Finding accommodation
Does the Residential Tenancies Authority (RTA) arrange accommodation?

Going on holidays
What if I'm going home during the Christmas break, but want to return to the same room?

Keeping written records
Why does everything have to be in writing?

Length of stay
My semester only goes for 15 weeks, but I'm being forced to sign an accommodation agreement for six months. Can Residential Service Agreements only be for six or twelve months or can they be for shorter periods?

Moving out of your accommodation
What should I do at the end of my agreement?

Paying a bond (1)
Why do I have to pay a bond?

Paying a bond (2)
What happens to my bond money?

Paying the rent (1)
How much rent/bond should I pay?

Paying the rent (2)
If I wanted to, can I pay rent-in-advance for the whole semester or year?

Return of bond money (1)
How are bonds refunded?

Return of bond money (2)
How can I get my bond money back?

Where to go for help
Where can I go for help if I'm having problems with my accommodation?


Last Updated: 28 December 2005