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Information for tenants, lessors (landlords), agents and managers

General tenancy fact sheets

The Residential Tenancies Authority produces fact sheets for tenants, lessors, and agents covering a wide range of topics for general tenancies covered by the Residential Tenancies and Rooming Accommodation Act 2008.

Abandoned premises
The processes that lessor/agents must follow if they suspect premises have been abandoned by a tenant.

Allowing time when serving notices
Requirements which must be followed for allowing time when serving notices in fixed term and periodic agreements. To ensure your rights of recourse are not lost, it is important to follow the set notice periods. A separate fact sheet is available for caravans and moveable dwellings.

Continuing a fixed term tenancy agreement
Processes to follow when renewing a current fixed term tenancy agreement must have specific starting and ending dates.

Dispute resolution services
The RTA's Dispute Resolution Service provides conciliation to help parties to a tenancy agreement resolve disputes, if they are unable to resolve it themselves.

Domestic violence
What a tenant can do about their tenancy agreement if there is violence in their home.

Ending a tenancy agreement
The processes which must be followed by all parties when ending a tenancy agreement.

Entry and privacy
Steps for lessors/agents to follow when entering premises to inspect, to carry out maintenance and for general management tasks.

Frequently asked questions
Provides basic answers to the most commonly asked tenancy questions and refers to other sources for information. Topics include: new laws, routine repairs and maintenance, entry, bond refunds, ending a fixed term agreement and dispute resolution.

General tenancy agreements
Requirements for tenancy agreements covering general tenancies such as houses, flats and units. A separate fact sheet is available for caravans and moveable dwellings.

Goods and documents left behind
Dealing with goods and documents that are left behind by tenants when they leave or abandon premises.

Natural disasters - important renting information
Renting rights and responsibilities and what tenants can and cannot do if their property has been affected by a natural disaster like a tropical cyclone or flooding. 

Rental bond (PDF 148kB)
Rental bonds, rental bond instalments, refunding a rental bond and dealing with disputes.

Rent payments and holding deposits
Charging of rent and holding deposits.

Rental premises - use, condition and repairs
Responsibilities tenants and lessors/agents have for the maintenance of residential premises, including the site and facilities for moveable dwellings.

Renting in Queensland
An overview of the rules that apply to renting a place to live in Queensland and details of where to go for more information. This fact sheet is also available in languages other than English.

Share homes, co-tenancies and sub-letting
Rights and responsibilities of all parties involved in tenancies with share home arrangements.

Smoke alarms
Obligations of tenants, lessors and agents when installing and maintaining smoke alarms in rental premises.

Tenancy databases
Who can be listed on a tenancy database, when they can be listed, what they can be listed for and what can be done about an existing listing.

Water charging
How to determine who is responsible for the payment of water costs in a rental property.

Last Updated: 01 July 2009