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Look to the STARS

Jan 2016

Tenants needing help with their tenancy problems can now access help through the Queensland Statewide Tenant Advice and Referral Service (QSTARS).

Tenants Queensland was awarded the contract to provide tenant advice and referral services following a tender process earlier this year.

How it will work

Tenants can access support by calling the free statewide telephone advice service on 1300 744 263.

QSTARS will then assess what type of support is needed on a case by case basis.

Operating hours are from 9am to 5pm Monday, Thursday, Friday and 9am to 7pm Tuesday and Wednesday.

The State Government will provide $26.4 million dollars to fund the service over 4 years.