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News in brief

Jun 2015

New CEO for the RTA

Darren Barlow has been appointed Chief Executive Officer of the RTA.

The Governor-in-Council appointed Mr Barlow for a 3-year term commencing on 5 May 2015.

He takes over the role from David Eades, whose 1-year term ended in March.

Mr Barlow said he looked forward to the challenges the role would bring.

"The RTA is currently undergoing the most significant change in its 25-year history," Mr Barlow said.

"The organisation will soon introduce new online business systems to make renting in Queensland easier for everyone."

Previously, Darren Barlow was Vice-President, Commercial at Aurizon, where he held a series of senior management roles.

Providing tenancy information for community support workers

In March, RTA Outreach staff hosted a tenancy information session for community support workers who primarily assist culturally and linguistically diverse clients.

The community support workers were provided with information on the RTA services available for CALD clients, such as the suite of tenancy publications in 17 languages, and case studies were presented by staff from the RTA’s Client Support Service.

RTA staff also gave presentations to conferences hosted by Queensland Shelter and the Caravan Parks Association of Queensland.

RTA website tailors information for community education

The RTA website has recently been updated to help people get the renting information they need – fast.

Community support workers can now better access information that is important to them by using the improved search function or by the Community education link from the home page.

Be sure to check out the RTA website for all your renting information needs.

Open house webinars for community support workers coming soon

Community support workers will soon be able to join webinars specifically designed with the sector in mind.

The RTA is set to host webinars on some of the most asked about topics including the basics of dispute resolution with the RTA, tenancy databases, and information on applying to the Queensland Civil and Administrative Tribunal (QCAT).

Details of upcoming webinars will be promoted in this newsletter.

Information is already available to view on the RTA Queensland YouTube Channel including:

  • basic rights and responsibilities of the tenant, property owner and agent
  • paperwork at the start of the tenancy
  • rent and rent ledgers
  • special terms on the tenancy agreement.