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Welcome to Open house - community support workers

Oct 2014

by Valentina Dimoska and Lynette Lindberg

Welcome to the first edition of Open house – community support workers.

The Outreach team have spent some time collating your feedback and have compiled a list of 'hot topics' to help you better assist your clients.

We've noted that many of you want to know more about the role of the RTA, what tailored information is available for your client groups, resolving tenancy disputes, information on important timeframes, and more about the Queensland Civil and Administrative Tribunal (QCAT).

We are in the process of producing a series of videos on these very topics and we will be rolling them out in this newsletter, on our website and YouTube channel in the coming months.

Right now we are planning to do our very first webinar for community support workers on tenancy dispute resolution. We will communicate more information about how you can join in this webinar via email. Stay tuned for more details.

We will also be asking you to help us inform the material for this newsletter by sending your renting questions to us. We'll answer all your questions and the most popular subjects will appear in the Ask the RTA column in our next edition. Send your renting questions to

We look forward to working with you to ensure this newsletter meets your information needs.