If a tenant/resident breaks a tenancy agreement and decides to leave early, they may be responsible for reletting costs.
For fixed-term tenancy agreements entered into on or after 30 September 2024, you can use the reletting costs calculator to estimate reletting costs.
What are reletting costs?
Reletting costs are used by a property manager/owner to support the reletting of a property (finding a new tenant) when a tenant/resident ends a tenancy agreement early. Reletting costs are calculated based on how much of a fixed-term tenancy agreement remains.
Reletting costs do not include any outstanding amounts such as unpaid rent in arrears, service charges such as water or gas, or damage to the property where a tenant/resident is still accountable.
Any special terms relating to reletting costs cannot contradict the criteria set out in the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) for calculating costs.
Calculating reletting costs
Reletting costs for fixed-term tenancy agreements entered into on or after 30 September 2024 are calculated based on how much of the tenancy agreement has expired, or rent payable until a new tenant/resident moves into the property, whichever is the lesser amount. No additional reletting costs can be requested from a tenant/resident.
When looking to replace a tenant/resident that has ended an agreement early, property managers/owners must take all reasonable steps to mitigate the loss or expense to the tenant as per section 362 of the Act.
Reletting costs calculator
Due to the complexity of individual tenancy arrangements, the Residential Tenancies Authority (RTA) does not provide specific advice on reletting cost calculations. Costs are best calculated between parties using the calculations set out in the legislation.
To support calculations, we have created the reletting costs calculator below. This tool enables tenants/residents and property managers/owners who entered into an agreement on or after 30 September 2024 to independently calculate reletting costs based on their specific lease terms and rental agreements.
By using this calculator, you acknowledge and agree to the terms and limitations below.
Reletting costs disputes
If there is a dispute about reletting costs that cannot be self-resolved through mutual agreement, the matter may proceed as follows:
- Bond claim dispute: the dispute can be addressed through the bond claim process at the end of the tenancy.
- Notice of unresolved dispute: if the dispute is not resolved during conciliation, the RTA will issue a Notice of unresolved dispute.
- QCAT resolution: the unresolved dispute will then be referred to the Queensland Civil and Administrative Tribunal (QCAT) for a formal decision.