Publications
Changes to Queensland rental laws came into effect from 6 June 2024. Further changes commenced on 30 September 2024. Learn more.
Minimum housing standards came into effect for new tenancies (including renewed tenancy agreements) from 1 September 2023 and for all remaining tenancies from 1 September 2024.
RTA Annual Report 2019–20
The Residential Tenancies Authority Annual Report 2019–20 records our activities, achievements and performance against our strategic objectives over the previous financial year.
The RTA Annual Report 2019–20 must be read in conjunction with the Erratum to the Annual Report 2019-20 (PDF 149KB)
View the report as a Word file (DOCX 7.43MB)
RTA Annual Report 2020–21
The Residential Tenancies Authority Annual Report 2020–21 records our activities, achievements and performance against our strategic objectives over the previous financial year.
View the report as a Word file (DOCX 1.05MB)
RTA Annual Report 2021-22
The Residential Tenancies Authority Annual Report 2021–22 records our activities, achievements and performance against our strategic objectives over the previous financial year.
View the report as a Word file (DOCX 7,901KB)
RTA Annual Report 2022–23
The Residential Tenancies Authority Annual Report 2022–23 records our activities, achievements and performance against our strategic objectives over the previous financial year.
RTA Annual Report 2023–24
The Residential Tenancies Authority Annual Report 2023–24 records our activities, achievements and performance against our strategic objectives over the previous financial year.
RTA Strategic Plan 2019-2023 (Updated 2020)
The RTA Strategic Plan 2019-2023 (Updated 2020) objectives are centred on providing smart digital services, business efficiency, a customer focused workforce and that customers value our services.
RTA Strategic Plan 2019-2023 (Updated 2021)
The RTA Strategic Plan 2019-2023 (Updated 2021) sets out the purpose of empowering positive relationships and administering fairness in the rental sector by providing tailored information, education and regulation for all Queenslanders.
RTA Strategic Plan 2022-26
The Strategic Plan 2022-26 sets our future direction and outlines our key objectives and approaches to achieve our vision and purpose.
Our purpose is to provide fair, valued and impactful rental regulation, education and support services with a vision to make Renting that works for everyone.
RTA Strategic Plan 2022-26 (Updated 2023)
The Strategic Plan 2022-26 (updated 2023) sets our future direction and outlines our key objectives and approaches to achieve our vision and purpose.
Our purpose is to provide fair, valued and impactful rental regulation, education and support services with a vision to make Renting that works for everyone.
Stakeholder Engagement Framework 2024–26
The Residential Tenancies Authority is committed to engaging with rental sector stakeholders in a consistent and objective way that reinforces our leading role in the sector as the regulator and body that provides bond management, tenancy and legislative information and education, dispute resolution services, and compliance and enforcement.
The Stakeholder Engagement Framework summarises our engagement approach. Depending on the topic or activity, this may be to inform, consult, involve or collaborate with stakeholders while demonstrating our principles of being purposeful, proactive, collaborative and accessible.
Strategic Plan
The Strategic Plan 2022-26 (Updated 2024) sets our future direction and outlines our key objectives and approaches to achieve our vision and purpose.
Our purpose is to provide fair, valued and impactful rental regulation, legislative information and support services with a vision to make Renting that works for everyone.