Connecting with Queenslanders through community events

As part of our ongoing commitment to connect and engage with Queenslanders, the Residential Tenancies Authority delivers a range of in-person and online education events throughout the year.  

If you see us in your community, be sure to stop by and say hello. You can also keep an eye on our events page or subscribe to RTA News to see what’s coming up next.

A successful week at Ekka 2026

We were pleased to attend the Ekka this August, where we met hundreds of Queenslanders and helped answer their questions about repairs, maintenance, rental bonds and more. 

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Three people from the Residential Tenancies Authority’s Education team pose alongside their display at the 2026 Ekka.

Visitors to our stall also had the chance to subscribe to RTA News for entry into a prize draw to win 1 of 3 grocery gift cards. Winners were drawn on 20 August 2026 and have been contacted to collect their prize - Kirra from Lowood, Emma from Forest Lake, and Kirsty from West End who claimed her prize in-person at the RTA's Brisbane office. 

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Two people stand in front of a Residential Tenancies Authority office sign, holding a large promotional sign for a $200 Woolworths gift card prize.

Congratulations to all winners and thank you to everyone who participated. 

Collaborative Queensland Government information sessions

The RTA, the Office of the Commissioner for Body Corporate and Community Management (BCCM), and the Office of Fair Trading (OFT) recently hosted 8 joint information sessions across 4 locations spanning Brisbane, the Gold Coast and the Sunshine Coast.

Participants heard frontline insights from each agency on their role, emerging trends and data, and topics that overlap between our agencies and legislation. Each session also concluded with a panel discussion where participants had the opportunity to ask questions.

Through these 90-minute sessions, participants gained greater confidence in how each agency, their support services and relevant laws work together to support customers to sustain and manage their tenancies and relationships.  

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Five representatives stand in front of information banners from the Office of Fair Trading, the Office of the Commissioner for Body Corporate and Community Management, and the Residential Tenancies Authority at the collaborative information session.
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Large audience seated in a conference room listening to a presentation, with a speaker at the front and information displayed on a projection screen.

These events were a valuable opportunity to collaborate with other Queensland Government agencies while providing clarity on complex topics. 

‘It was great to see agencies collaborating. Very helpful information and looking forward to seeing more of these events.’

RTA, BCCM and OFT event attendee 
 

Continuing professional development sessions

Our continuing professional development (CPD) program has received strong interest, with recent sessions delivered in Ipswich, Brisbane, Caboolture, the Sunshine Coast and the Gold Coast.

These sessions focused on communication and dispute resolution, helping participants build their understanding of and confidence using techniques for preventing and resolving tenancy disputes.

Each session was sold out by an engaged audience. CPD is an excellent opportunity for property managers to expand their practical understanding of Queensland tenancy law, so we are pleased to see such strong enthusiasm from the sector. 

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Continuing professional development attendees seated at round tables listen to a presentation, with slides displayed on large screens at the front of the room.

‘This session was so much fun. [The presenters] were fabulous and very well informed. Had a lovely time.’

Carina CPD session attendee 
 

NAIDOC Week Family Fun Day

This year, we marked NAIDOC Week by attending Musgrave Park Family Fun Day, a community celebration that showcases First Nations people, culture and heritage. More than 10,000 people attended this year’s event to recognise 50 years of NAIDOC Week. 

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A community member speaks with Residential Tenancies Authority staff at an information booth inside a marquee at NAIDOC Week Family Fun Day 2026.

Staff from the RTA’s Education, Stakeholder Engagement and Compliance and Enforcement teams worked together to answer questions, provide information and promote the RTA’s services, including Songlines, our dedicated Aboriginal and Torres Strait Islander phone line. Thanks to everyone who stopped by to say hi.

In the community  

If you haven't met the team at one of our information sessions, you can also catch us at industry events and community pop-ups. 

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Two Residential Tenancies Authority staff provide tenancy information and resources to a community member at an information booth at the Toowoomba Show 2026.

Events such as the Real Estate Institute of Queensland (REIQ) LIFT 2026 conference and the Australian Resident Accommodation Managers Association (ARAMA) Trade Expo help us connect with property managers, real estate professionals and other industry stakeholders. These events also strengthen the partnerships we've built with peak bodies, helping us gather feedback and respond to emerging issues to maintain confidence within the sector.

Our Education team has also enjoyed connecting with Queenslanders at local pop-ups in shopping centres and libraries. Pop-ups allow us to engage with tenants, property owners and anyone with questions, providing tailored information to help you navigate renting in Queensland.

If you spot the RTA team in your community, we'd love to chat. 

Original publication on 25 Aug 2026
Last updated on 25 Aug 2026

Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.