Client type definitions

TypeDefinition
TenantA person who rents a property (e.g. house, unit, caravan, houseboat) from a property owner or through a property manager/agent.
Resident (rooming accommodation)A person who rents a room from a rooming accommodation provider/agent and shares other common rooms or facilities (e.g. kitchen, bathroom).
Property manager or agentA person who is licensed to and manages a rental property (e.g. house, unit, caravan, houseboat) on behalf of a property owner/landlord, for example a real estate agent or onsite manager. This includes social housing property managers (e.g. Department of Housing and Public Works​​ and community housing providers registered under the Housing Act 2003).
Property ownerA person who owns a property (e.g. house, unit, caravan, houseboat) and makes it available for rent to a tenant.
Caravan park managerA person who manages a caravan or moveable dwelling park and rents a caravan/moveable dwelling or site to a tenant.
Rooming accommodation providerA person who manages rooming accommodation and rents rooms to residents (e.g boarding house accommodation).
Community support workerA person in a human services agency who provides information or match assistance to those in need (e.g. homelessness services).
Exempt lessor/providerA person who is defined as an exempt lessor or exempt provider under the Residential Tenancies and Rooming Accommodation Act 2008.
Relevant lessorA person who is defined as a relevant lessor under the Residential Tenancies and Rooming Accommodation Act 2008.
RTA staffEmployees of the Residential Tenancies Authority in Queensland.
OtherGovernment employees, training providers, schools, universities/TAFE, organisations with an interest in tenancy matters.