When tenancy disputes occur, the RTA encourages tenants/residents and property managers/owners to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement so it is a good idea for everyone to understand their rights and responsibilities.
Our free dispute resolution service provides conciliation to help people resolve tenancy disputes if they are unable to do this themselves.
Bond disputes occur when one or more parties respond to a Notice of claim from the RTA and disagree over how a bond refund should be paid out. You can dispute a proposed bond refund via RTA Web Services.