Home | Residential Tenancies Authority

Alert - System outage

Due to a system outage, the RTA Contact Centre, Web Services and eServices will be offline and unavailable from 2.30pm, 17 June 2021 for a period of approximately 30 minutes. We are working to restore our services as a priority and apologise for this inconvenience.

RTA office relocation from 14 June 2021
The Residential Tenancies Authority is moving from 179 Turbot Street to Midtown Centre at 150 Mary Street in Brisbane's CBD.
For the health and safety of customers and staff during the relocation of the RTA office, the RTA front counter at 179 Turbot Street will be closed from 14 June 2021. The RTA's front counter will reopen at Midtown Centre (150 Mary Street) from 8.30am on Monday 21 June 2021. Thank you for your patience.

We are a state government statutory authority that helps make renting work for everyone. We provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.

Get started

Web services

Online tenancy management

Find the information you need

Renting

For tenants and residents

Managing

For agents, owners and managers

COVID-19

Information for the Queensland residential sector

Web service

New RTA Web Service

Learn how you can request tenancy dispute resolution online.

Median rents quick finder

Find out the median rent for any Queensland postcode.

Wet weather and flooding

Access resources available during flooding and natural disasters.

Latest news

Moving office

Confirmed: service changes during RTA office relocation

Changes to note for RTA front counter visitors from 14-18 June 2021

RTA Webinar - regulations

Amended COVID-19 regulation and updated RTA forms: changes from 1 May 2021

Changes to some COVID-19 arrangements for residential tenancies, effective 1 May to 30 September 2021.

Woman in an office with a moving box holding a laptop.

We’re moving in June 2021

Upcoming service changes during the RTA’s office relocation

Running hose

Understanding water charges webinars

Learn more about water charges for tenants, property owners and community housing providers