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COVID-19 Information for the Queensland residential rental sector

Are you eligible for a Queensland COVID-19 Rental Grant? Learn more

On 29 March 2020, Australian governments met as the National Cabinet and announced that evictions will be put on hold for six months for residential and commercial tenancies affected by the financial impacts of COVID-19. On 3 April, the Prime Minister noted that further work will be done by the Treasurers on residential tenancies. 

 You can learn more about the proposed measures by:
• reading the Prime Minister’s full address
• downloading the Australian Government’s official Coronavirus Australia app in the Apple App Store and Google Play; or following the Government's WhatsApp channel
• calling our information hotline on 1800 497 161 from 8am to 8pm, Monday to Friday, or from 9am to 5pm, Saturday and Sunday
• texting (SMS) “Hi” to 0480 000 782
• visiting our RTA COVID-19 response page.

 We will update our website and eNews subscribers when more details become available.

The RTA encourages all parties in a tenancy to be understanding and reasonable in their dealings with each other, consider each situation individually, talk to each other to negotiate a suitable outcome, document any decisions made, and adhere to any government and/or health agency requirements.

 If you are a public housing tenant, visit the Department of Housing and Public Works website. For the latest COVID-19 health updates, visit Queensland Health’s website. For details on the State Government’s economic relief package, please visit the Business Queensland website. For official Australian Government information and support in response to COVID-19, please visit Australia.gov.au.

Please note: Due to the ongoing coronavirus (COVID-19) pandemic, the RTA is currently experiencing longer wait times across our customer and support services. We thank you for your patience.

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