About us

The RTA is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Communities and Housing, Minister for Digital Economy and Minister for the Arts.

The income earned from the investment of rental bonds pays for our operating costs.

We work with all sector groups including tenants, property managers and owners, community and industry stakeholder groups and the Queensland Government.

We provide tenancy information, bond management, dispute resolution, investigation, and education services.

Our vision

Renting that works for everyone

Our promise to you

We want you to know what you can expect whenever you contact us. This Client service charter is our commitment to provide you with the best possible service.

Corporate information

The RTA produces a range of information on our activities including the annual report, Cultural Diversity Action Plan, financial statements, open data, privacy plan and strategic plan.

Employment at the RTA

The RTA promotes a customer-focused culture that supports organisational learning, innovation and high performance. We are committed to equal opportunity in employment and selection to advertised positions is on the basis of merit only and fair consideration.

Organisational structure

The RTA is governed by a 7-member Board comprising a Chairperson and 6 directors. The RTA organisational structure consists of the Chief Executive Officer and 5 divisions.

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