About us

The RTA is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Communities and Housing, Minister for Digital Economy and Minister for the Arts.

The income earned from the investment of rental bonds pays for our operating costs.

We work with all sector groups including tenants, property managers and owners, community and industry stakeholder groups and the Queensland Government.

We provide tenancy information, bond management, dispute resolution, investigation, and education services.

Our vision

Renting that works for everyone

Image
Lady with headset

Our promise to you

We want you to know what you can expect whenever you contact us. This Client service charter is our commitment to provide you with the best possible service.

Client feedback
Image
Hands framing sky

Corporate information

The RTA produces a range of information on our activities including the annual report, Cultural Diversity Action Plan, financial statements, open data, privacy plan and strategic plan.

Annual report
Regulatory Performance Framework report
Compliance and Enforcement Strategy
Open data
Privacy plan
Strategic Plan
Rent bidding survey results
Image
Hands around plant

Employment at the RTA

The RTA promotes a client-focused culture that supports organisational learning, innovation and high performance. We are committed to equal opportunity in employment and selection to advertised positions is on the basis of merit only and fair consideration.

Employment at the RTA
Image
Gavel

Legislation

The RTA is the statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act), and the Residential Tenancies and Rooming Accommodation Regulation 2009.

Residential Tenancies and Rooming Accommodation Act 2008
Renting and the Queensland housing strategy
Tenancy databases
Image
Hands holding puzzle pieces

Organisational structure

The RTA is governed by a 7-member Board comprising a Chairperson and 6 directors. The RTA organisational structure consists of the Chief Executive Officer and 5 divisions.

Executive team
RTA Board
Image
Mailbox with mail

Right to information

The Queensland Government is committed to providing access to information held by the Government unless, on balance, it is contrary to the public interest.

Accessing and amending information
Amending or updating personal information
Corporate governance framework
Information requests from organisations
Published information
Requested information disclosure log
RTA administrative access scheme
Was this page helpful?

Please note that we cannot respond to any comments made here. If you need a response, please contact us

Please select a reson