About us

The RTA is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing.

From July 2022, the Queensland Government is providing the RTA with a grant to fund our operations. Rather than being invested to earn interest, bond monies received from customers are now held in an operating bank account that is not subject to fluctuations in global financial markets.

We work with all sector groups including tenants, property managers and owners, community and industry stakeholder groups and the Queensland Government.

We provide tenancy information, bond management, dispute resolution, compliance and enforcement, and education services.

Our vision

Renting that works for everyone

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Our promise to you

Our promise to you

We want you to know what you can expect whenever you contact us. This Client service charter is our commitment to provide you with the best possible service.

Complaints
Customer feedback
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Corporate information

Corporate information

The RTA produces a range of information on our activities including the annual report, Cultural Diversity Action Plan, financial statements, open data, privacy plan and strategic plan.

Compliance and Enforcement Strategy
Multicultural Action Plan 2021–22 progress report
RTA Annual Report 2021–22
Strategic Plan
Regulator Performance Framework report
Open data
Privacy plan
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RTA careers

RTA Careers

The RTA promotes a customer-focused culture that supports organisational learning, innovation and high performance. We are committed to equal opportunity in employment and selection to advertised positions is on the basis of merit only and fair consideration.

RTA Careers
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Legislation

Legislation

The RTA is the statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act), and the Residential Tenancies and Rooming Accommodation Regulation 2009.

Residential Tenancies and Rooming Accommodation Act 2008
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Organisational structure

Organisational structure

The RTA is governed by a 7-member Board comprising a Chairperson and 6 directors. The RTA organisational structure consists of the Chief Executive Officer and 5 divisions.

Executive team
RTA Board
Audit and Risk Committee
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Right to information

Right to information

The Queensland Government is committed to providing access to information held by the Government unless, on balance, it is contrary to the public interest.

Accessing and amending information
Amending or updating personal information
Corporate governance framework
Information requests from organisations
Published information
Requested information disclosure log
RTA administrative access scheme