The RTA's publication scheme describes and categorises information routinely available from the RTA. Information is grouped and accessible through seven classes:

• About the RTA: Who we are and what we do:
  • Vision, values and purpose
  • RTA Legislative functions
  • QLD residential tenancy legislation
  • RTA Organisational structure
  • RTA Board
  • Corporate publications
  • RTA contact details
• Our finances: What we spend and how we spend it:
  • RTA Service delivery statements
  • Awarded contracts
• Our priorities: What our priorities are and what we are doing:
  • Strategic plan
  • Client service charter
  • RTA privacy plan
• Our decisions: How we make decisions
  • Legislation
  • Corporate Governance Framework
  • Organisational structure
  • Complaints procedure
• Our policies: Our policies and procedures:
  • Client service charter
  • Corporate Governance
  • RTA privacy plan
  • Staff response guides - available upon request*
• Our lists: Lists and registers

*Copying and access charges may apply.

If information cannot be accessed and you wish to make a complaint, there are a number of ways to provide feedback on RTA service.