Planned maintenance outage: 6.00pm–10.00pm (Qld time) Wednesday 28 February 2024
The RTA website and RTA Web Services will be offline and unavailable to customers during this time while we undertake essential upgrades. Thank you for your patience.
The RTA reminds customers to regularly update your passwords using strong passphrases, watch for any unauthorised online account transactions, be alert when clicking on links within emails, and follow the Australian Cyber Security Centre’s advice to protect your information and stay safe online. Learn how the RTA keeps your data safe.
RTA Web Services make updating your bond details and completing essential tenancy transactions faster, easier, and more convenient for all parties.
This Web Service can be used to request conciliation for tenancy disputes between the property managers/owners and tenants/residents. Either the managing party or the tenant can submit a request for RTA dispute resolution.
RTA’s Change of Bond Contributors Web Service is used to change bond contributors when tenants leave or move into the property or change how the bond is distributed and how much of the total amount is allocated to each contributor.
This page provides helpful information on the requirements for providing email addresses to the RTA, the benefits to providing valid email addresses and what to do if you need to update email addresses with the RTA.