The RTA encourages the use of RTA Web Services whenever a unique and valid email address can be provided for each tenant listed on a bond record.
We understand some tenants may not have an email address.
When this occurs, using RTA Web Services is not an option for bond and tenancy transactions as providing a unique and valid email address is a mandatory field.
The RTA provides a paper form service where a valid and unique email address cannot be provided.
We will correspond with tenants without a unique email address via post to their last known mailing address.