Our commitment to accessibility

The RTA is an inclusive organisation. We recognise that our customers have different backgrounds and abilities.

We're committed to making our website accessible and user-friendly for everyone.

Our website follows Web Content Accessibility Guidelines (WCAG), which helps us ensure this website is accessible to all people, including people. We also provide an accessibility tool that allows you to:

• adjust website colours, contrast and saturation
• adjust the colour and size of text
• listen to most of the website using a screen reader.

We treat accessibility as an ongoing effort by actively testing and improving our website to meet accessibility legislation, standards and guidelines.

Feedback

We welcome feedback on the accessibility of our website. Please get in touch if you find anything is inaccessible to you, or you experience problems accessing our content:

• Phone: 1300 366 311
• Email: Website feedback
• Visitor address: Level 11, Midtown Centre, 150 Mary Street, Brisbane Qld 4001
• Postal address: GPO Box 390, Brisbane Qld 4001.

We try to respond to feedback within 10 business days.

Formal complaints

Information on our complaints procedure is available on our website.