During a natural disaster, there may be postal service disruptions across Queensland. These disruptions can cause delays in processing Notices of claim and Notices of unresolved dispute, as well as bond refunds and lodgements. If an extension applies, we will contact you directly.
There are also other useful contacts who may be able to assist you during or after a natural disaster.
In an emergency
In the event of a life-threatening emergency, call Triple Zero (000).
During a disaster, follow active public safety directives and check the latest information available from:
Your local council will also provide up to date information relating to adverse weather and natural disasters in your area. Visit their website to access their disaster management page and to sign up for automated alerts.