APSAA is the premier industry body for all providers of post-secondary student accommodation in the Asia Pacific region, along with their staff and individual professionals within the industry. 

www.apsaa.org.au

03 9586 6055

ARAMA is a membership based, non-profit, peak industry body which represents the interests of people who are involved in management rights.

arama.com.au
1300 ARAMA Q (1300 27 26 27)

www.caravanqld.com.au

07 3862 1833

http://www.qld.gov.au/housing/renting/rent-assistance

13 74 68

A range of services and assistance to help with renting and sustaining a tenancy is available, including:

• RentConnect helps Queenslanders find, secure and sustain a home in the private market through advisory services, tenancy assistance and a tenancy guarantee.
• Bond Loans provide an interest-free repayable loan for the rental bond on a property to a maximum value of four weeks’ rent. Bond Load Plus enables eligible people to borrow a repayable amount up to the value of six weeks’ rent to cover the rental bond and rent for the first two weeks. Conditions must be met to be eligible for a Bond Loan or Bond Loan Plus.
• Rental Grants is a one-off grant of 2 weeks’ rent for people in a housing crisis to cover some costs relating to moving into private rental accommodation.
• Helping Hand Headlease supports tenants who wish to move into or remain in the private rental market but cannot access a tenancy on their own for various reasons. It is designed to support vulnerable tenants such as young people leaving care, people escaping Domestic and Family Violence (DfV) and people exiting social housing or supported accommodation.
• Rental Security Subsidy assist customers in a period of temporary hardship to commence or continue a tenancy by providing time-limited financial support.
• No Interest Loan Scheme (NILS) Set-Up and Sustainment Loan provides interest and fee-free loans to cover costs of removalists, key deposits, essential home furnishings, rent arrears and other expenses deemed appropriate by the loan provider, National Australia Bank.
• Skillsets for Successful Tenancies – Dollars and Sense is an innovative, competency-based training program which develops people’s tenancy and life skills so they can source and sustain a tenancy.

The Department of Justice and Attorney-General is the government agency responsible for administering justice in Queensland.

justice.qld.gov.au
13 74 68

Housing and Homelessness delivers a range of housing assistance to Queenslanders. Improving housing affordability, reducing homelessness and assisting Queenslanders to access the private housing market are key social development priorities for the government.

qld.gov.au/housing/get-help-with-housing

Anyone experiencing a personal crisis can contact Lifeline for support and referrals to appropriate services.

www.lifeline.org.au

13 11 14 (24-hour)

The Property Owners Association of Queensland (POAQ) is a non-profit organisation that aims to support and protect the interests of residential rental property owners.

www.poaa.asn.au/POAQ
07 3848 7338

Q Shelter’s vision is that every Queenslander has a home.

Our purpose is to lead the sector in solutions that address the housing and homelessness needs of vulnerable Queenslanders. 

qshelter.asn.au
(07) 3831 5900

The Queensland Civil and Administrative Tribunal (QCAT) decides a range of tenancy Disputes.  Find out about applying to QCAT.

www.qcat.qld.gov.au

1300 753 228

Queensland’s peak body for the social service sector.

07 3004 6900
qcoss.org.au

The official website of the Queensland Government.

qld.gov.au
13 74 68

The Office of Fair Trading aims to deliver a fair and safe marketplace for Queensland consumers and business.

www.qld.gov.au/law/fair-trading
13 74 68

www.treasury.qld.gov.au

1300 300 734

QSTARS is a service funded by the Queensland Government and managed by Tenants Queensland. QSTARS can provide advice on and help you understand your tenancy rights and responsibilities, resolve tenancy issues. QSTARS can also provide assistance with tenancy forms and preparation for QCAT hearings, and referrals to other services.

www.qstars.org.au/

1300 744 263

The Real Estate Institute of Queensland (REIQ) is the state's peak professional association for agents, salespeople, property managers, resident, unit managers, auctioneers, business brokers and commercial agents in the real estate industry.

www.reiq.com
1300 MYREIQ (1300 697 347)

Regulatory Services is part of the Department of Housing and administers legislation that affects providers of community housing, residential services (e.g. boarding house and supported accommodation), manufactured homes (residential parks) and retirement villages. This includes registration, accreditation, compliance checks, investigation of complaints and prosecution of providers. 

housing.qld.gov.au/about/department/business-areas/policy-performance-and-first-nations/regulatory-services

07 3013 2666

The Student Accommodation Association Incorporated (SAA) is the representative body for quality student accommodation providers in Australia.

www.studentaccassoc.com.au

08 7088 4856
 

Supported accommodation facilities provide accommodation to those individuals in the community who may have: impaired capacities; mental illnesses; intellectual disabilities; aged persons; acquired brain injuries.

www.sapa.org.au

1800 961 000

Tenants Queensland seeks to represent the concerns of all Queensland tenants who live in rental accommodation, including caravan park and boarding house tenants.

www.tenantsqld.org.au
1300 744 263

You can access a free interpreter service by calling the RTA on 1300 366 311 (Monday to Friday, 8:30am to 5.00pm).