Changes to Queensland rental laws came into effect in 2024. Further changes commenced on 1 May 2025. Learn more.
Minimum housing standards came into effect for new tenancies (including renewed tenancy agreements) from 1 September 2023 and for all remaining tenancies from 1 September 2024.
Complaints Management Policy
This policy sets out the RTA’s approach to the management of customer complaints.
Compliance and Enforcement Action Plan 2024
The RTA’s Compliance and Enforcement Action Plan 2024 sets out the compliance priorities and enforcement actions that the RTA will undertake as a fair, valued and impactful regulator of Queensland’s residential tenancy laws.
Equity and Diversity Action Plan 2024–25
The purpose of this action plan is to ensure all RTA employees have access to equal pay and opportunities – regardless of gender, disability or culturally and linguistically diverse background – and that the RTA continues to provide a workspace that is inclusive, representative, and psychologically safe.
The action plan has been developed in response to the RTA’s most recent equity and diversity audit report, which is a legislative requirement under the Public Sector Act 2022.
Managing caravan park tenancies in Queensland
Download the Managing caravan park tenancies in Queensland guide, which provides providers and owners with an easy-to-read summary of their tenancy rights and responsibilities.
This guide provides a summary of how the Residential Tenancies and Rooming Accommodation Act 2008 applies, and the information provided is for general guidance only – it is not legal advice.
Managing general tenancies in Queensland
Download the Managing general tenancies in Queensland guide, which provides property owners and managers with an easy-to-read summary of their tenancy rights and responsibilities.
This guide provides a summary of how the Residential Tenancies and Rooming Accommodation Act 2008 applies, and the information provided is for general guidance only – it is not legal advice.
Managing rooming accommodation in Queensland
Download the Managing rooming accommodation in Queensland guide, which provides providers and owners with an easy-to-read summary of their tenancy rights and responsibilities.
This guide provides a summary of how the Residential Tenancies and Rooming Accommodation Act 2008 applies, and the information provided is for general guidance only – it is not legal advice.
Multicultural Action Plan 2023–24 annual reporting
The Queensland Government has developed the Queensland Multicultural Action Plan 2022-24. The plan aims to support Queenslanders from diverse backgrounds to overcome barriers to getting involved in local life.
Regulator Performance Framework Report 2018-19
A summary report of the actions and extent of our regulatory activities and business practices for 2018–19.
Regulator Performance Framework Report 2019–20
A summary report of the actions and extent of our regulatory activities and business practices for 2019–20.
Regulator Performance Framework Report 2020-21
A summary report of the actions and extent of our regulatory activities and business practices for 2020–21.
Regulator Performance Framework Report 2021-22
A summary report of the actions and extent of our regulatory activities and business practices for 2021–22.
Regulator Performance Framework Report 2022-23
A summary report of the actions and extent of our regulatory activities and business practices for 2022–23.