Update
Rental law changes introducing minimum housing standards will come into effect for new tenancies from 1 September 2023, and for all tenancies from 1 September 2024.
Complaints Management Policy
This policy sets out the RTA’s approach to the management of customer complaints.
Compliance and Enforcement Strategy
This strategy sets the high-level goals for the regulatory function of the RTA in alignment with the Strategic Plan 2019–2023. It also explains the priorities, regulatory approach and guiding principles that will form the framework of the RTA’s compliance and enforcement policy.
Managing general tenancies in Queensland
Download the Managing general tenancies in Queensland guide, which provides property owners and managers with an easy-to-read summary of their tenancy rights and responsibilities.
This guide provides a summary of how the Residential Tenancies and Rooming Accommodation Act 2008 applies, and the information provided is for general guidance only – it is not legal advice.
Multicultural Action Plan 2021–22 progress report
The Queensland Government's multicultural policy and action plan aims to promote an inclusive and united Queensland, and support an environment of opportunity for people from culturally and linguistically diverse backgrounds.
Open data
View RTA's Open Data Strategy 2013-17 detailing our data assessment processes and identifying data planned for release and the release schedule. The strategy reinforces our commitment to make data available in a variety of standard formats and through a number of applications.
Regulator Performance Framework Report 2018-19
A summary report of the actions and extent of our regulatory activities and business practices for 2018–19.
Regulator Performance Framework Report 2019–20
A summary report of the actions and extent of our regulatory activities and business practices for 2019–20.
Regulator Performance Framework Report 2020-21
A summary report of the actions and extent of our regulatory activities and business practices for 2020–21.
Regulator Performance Framework Report 2021-22
A summary report of the actions and extent of our regulatory activities and business practices for 2021–22.
RTA Annual Report 2007-08
The Residential Tenancies Authority (RTA) Annual Report records our activities and achievements for the financial year. It also summarises our future priorities and challenges.
RTA Annual Report 2008-09
The Residential Tenancies Authority (RTA) Annual Report records our activities and achievements for the financial year. It also summarises our future priorities and challenges.
RTA Annual Report 2009-10
The Residential Tenancies Authority (RTA) Annual Report records our activities and achievements for the financial year. It also summarises our future priorities and challenges.