The property manager/owner is responsible for ensuring the property is fit to live in and in a good state of repair. The tenant must notify them of any repairs needed.
If a tenant, or their guest, damages the property, they may have to pay for repairs.
Example: if a tenant breaks a window by throwing a ball through it, they are responsible and have to pay for repairs.
Example: if a window falls out of the frame, and breaks, due to ageing putty that may be fair wear and tear and the property manager/owner may have to pay.
The property manager/owner generally carries out any repairs or organises someone to do so.
There are 2 kinds of repairs:
- routine, and
- emergency (general tenancies only).
The property manager/owner must carry out repairs within a reasonable time and comply with the entry rules.