Changes to Queensland rental laws came into effect from 6 June 2024. Further changes to maximum bond amount, bond claims, compliance provisions and rent, bond and other payments commenced from 30 September 2024, as part of ongoing rental reforms. Learn more about the changes and what they mean for you.
There may be changes to the people involved in the tenancy agreement during the tenancy. Tenants and property manager/owners are encouraged to speak with each other regarding any changes and complete the paperwork required.
Change of tenants and bond arrangements
When tenants change during a tenancy, the property manager/owner must agree to any changes on the tenancy agreement.
If there are changes to the rental bond arrangements during a tenancy, a Change of bond contributors request must be submitted via RTA Web Services, or by sending a completed Change of bond contributors (Form 6) to the RTA.
The tenant/s leaving will need to get their share of the bond from the tenant/s moving in or those remaining. It is important for both the tenant/s moving out and the tenant/s moving in, that this change request is completed and signed.
The RTA needs an accurate record of who has contributed to the bond to ensure the refund process goes smoothly at the end of a tenancy.
If your bond involves a bond loan, please visit our bond loan webpage for more information.
Change of property manager/owner
If the property manager/owner changes during the tenancy, they must notify the RTA using a Change of property manager/owner (Form 5).
This form should be signed by the old and new property manager/owner. A copy should be sent to the RTA and to the tenant.
The tenant should make arrangements to pay rent to the new property manager/owner.
Property managers/owners must offer tenants/residents at least two options to pay rent. One of these options must not exceed reasonable transactional costs (costs in addition to standard bank transaction fees), and it must be reasonably accessible to the tenant/resident.
Before signing a tenancy agreement, property managers/owners must provide a written notice outlining any associated costs incurred by using the payment methods offered. This is because property managers/owners should be aware of costs associated with the offered payment methods, especially if these costs are not reasonably known by the tenant/resident.
Additionally, from 1 May 2025 property managers/owners must disclose any financial benefits they may receive if the tenant/resident uses a specific rent payment method. For example, if a property manager/owner receives an incentive payment from a third-party platform or a share of the fees charged by the platform, it must be disclosed to the tenant/resident upfront.