05 March 2020
Starting productive conversations and maintaining a good relationship with your tenant, property manager or property owner is vital throughout a tenancy. In dispute situations where priorities and perspectives differ, it can be challenging to find ways to defuse the situation, keep communication channels open and address the issue successfully.
Join us for our next webinar to get practical advice on initiating and leading essential tenancy conversations from an RTA conciliator with over 10 years of experience. Learn how to overcome common communication barriers and navigate differences of opinion with confidence, respect and skill. In this webinar you will also discover the key factors of productive conversations, which can help you achieve positive outcomes and preserve relationships.
- Common causes of tenancy disputes
- Potential communication barriers in a tenancy
- Outcome-focused communication methods
- Pitfalls of avoidance and assumptions.
Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.