Queenslanders continue to cooperate during COVID-19

The RTA’s latest COVID-19 conciliation data has shown that almost three-quarters of all conciliated tenancy disputes have been successfully resolved within an average of seven days.

Of the 1769 disputes conciliated by the RTA, 74% have related to rent arrears.

Under the new temporary COVID-19 tenancy laws, tenants and property owners who are unable to reach an agreement together are required to undertake free conciliation through the RTA for COVID-19 disputes relating to rent arrears.

Both tenants and property owners can access a range of helpful tips and resources via the RTA website to help them understand their rental rights and responsibilities during COVID-19, including how to negotiate temporary tenancy variations such as rent waivers or deferrals.

To find out more about how the RTA can help you during the COVID19 pandemic, please visit rta.qld.gov.au/covid.

Conciliations for residential tenancies impacted by COVID-19
Conciliations for residential tenancies impacted by the COVID-19 pandemic

**Notes for readers

  • The data referenced in this media release is correct as at 5pm on Friday 26 June 2020.
  • The RTA intends to regularly publish COVID-19 tenancy statistics until further notice.
  • As of 5pm on 26 June, the total number of COVID-19 conciliated disputes was 1769, with 1310 (74%) resolved and 459 (26%) unresolved.
  • The RTA is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 and works with all sector groups including tenants, property managers and owners, community and industry stakeholder groups and the Queensland Government.
  • On 29 March 2020, National Cabinet agreed that states and territories would implement a moratorium on evictions for residential tenancies in financial distress due to the impacts of COVID-19.
  • The temporary Queensland changes are effective during the COVID-19 emergency, which lasts until 31 December 2020.
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