A tenant/resident must have written permission from the property manager/owner before attaching a fixture or making a structural change to the premises. The property manager/owner may include reasonable conditions as part of the approval. The property manager/owner must respond to the request in writing within 28 days after receiving the request.

The Act requires tenants to use the RTA’s Request for approval to attach fixtures or make structural changes (Form 23) to request approval from the property owner to attach a fixture or make structural changes in their rental property.

The Residential Tenancies Authority (RTA) provides best practice guidelines to help tenants/residents and property managers/owners/providers confidently navigate the application process.

The Residential Tenancies Authority (RTA) provides best practice guidelines to help tenants/residents and property managers/owners/providers confidently navigate the application process.

These guidelines discuss different options to ensure the timely resolution of maintenance issues. These guidelines also provide tenants with information about about what to consider if they choose to apply to the Queensland Civil and Administrative Tribunal (QCAT) for a repair order.

These guidelines discuss discuss different options for property managers/owners to ensure the timely resolution of maintenance issues and to maintain positive relationships with tenants. These guidelines also provide information about what property managers/owners should consider if they are issued with a repair order.

Minimum housing standards came into effect for new tenancies (including renewed tenancy agreements) from 1 September 2023 and for all remaining tenancies from 1 September 2024. Learn about minimum housing standards and how they will apply to general tenancies.

Tenants are required to seek the lessor’s consent to keep a pet at the rental property. Lessors can provide approval subject to reasonable conditions as agreed with the tenant, or refuse the request only based on specific reasons under the legislation.