We are a state government statutory authority that helps make renting work for everyone. We provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services. Find out more.

New and updated forms for general tenancies and rooming accommodation - released for COVID-19 emergency.

New: Is your tenancy impacted by COVID-19? Learn more.

For tenancy information and support:
• read the Residential Tenancies Practice Guide
• call our information hotline on 1800 497 161 from 8am to 8pm, Monday to Friday 
• texting (SMS) "Hi" to 0480 000 782. 

Please note: Due to the ongoing coronavirus (COVID-19) pandemic, the RTA is currently experiencing longer wait times across our customer and support services. We thank you for your patience.