Introducing the new RTA website

Welcome to the new and improved website of the Residential Tenancies Authority (RTA).

This website refresh aligns with the RTA’s strategic objectives to deliver smart digital solutions for our customers, and is an essential update to enable continuous support for our customers to self-service and access information online.

Our new website offers a refreshed and engaging user experience, while still providing the same site navigation, content and access to forms and online services. The new website design is mobile responsive, which will improve the customer experience for the growing number of web visitors who access our site via a mobile device.

Delivered in collaboration with the Brisbane team at Catalyst IT, our new website has undergone extensive testing to ensure it complies with the latest Queensland Government standards and cyber security requirements. The new website’s higher visitation scaling capability also allows the RTA to confidently manage and rapidly respond to growth in website traffic when necessary.

Original publication on 12 Jun 2020
Last updated on 12 Jun 2020

Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.