This week, the Residential Tenancies Authority (RTA) visited Cairns to meet with local rental sector stakeholders and representatives and deliver two free information sessions for more than 150 property managers and property owners. 

These events aimed to help customers understand and clarify their rights and responsibilities under current tenancy laws and how they can make the most of the RTA’s support services to help them manage tenancies and prevent disputes. Participants also gained a better understanding of the RTA's investigations and compliance role, and had the opportunity to ask questions in person.  

While in Cairns, the RTA proudly hosted an interactive Q Shelter training session for 23 representatives from community housing and homelessness support organisations. The city also played host to the RTA’s first regional board meeting for 2021 and board members met with local sector representatives, to hear what matters to them and the communities they represent.    

RTA Chief Executive Officer Jennifer Smith said the visit to Cairns was an important opportunity for the organisation to connect with customers from outside of Brisbane. 

"We were excited to extend our regional connections in the Cairns region and support the community in-person, after the event was postponed due to COVID-19 travel restrictions earlier this year,” Ms Smith said.   

“The Queensland renting community has continued to work hard during the past year to adapt to the changing and challenging times we’ve faced.  

“I’d like to thank the local property managers and owners who joined us at our events this week and made the most of the opportunity to ask questions, share their valuable insights and experiences and learn more about how our free services can best support them in their work.” 

The RTA’s next regional roadshow will be held virtually from 23-25 November 2021 for property managers and owners in the Gladstone region. You can register and learn more about these free online educational events on the RTA’s website.