When tenancy disputes occur, the RTA encourages tenants/residents and property managers/owners to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement so it is a good idea for everyone to understand their rights and responsibilities.
Our free dispute resolution service provides conciliation to help people resolve tenancy disputes if they are unable to do this themselves.
The RTA also investigates offences under the Act.
The RTA investigates alleged offences under the Residential Tenancies and Rooming Accommodation Act 2008 (the Act).