RTA systems outage has ended and all RTA services are now available. Read what to do now if you did not complete a digital tenancy transaction before 5pm Thursday 28 May.
- The Queensland Government has replaced QGov with Queensland Digital Identity (QDI). RTA customers now need a QDI to access RTA Web Services. Visit the QDI website to find out more.
RTA Web Services make updating your bond details and completing essential tenancy transactions faster, easier, and more convenient for all parties.
Note: If you cannot verify your digital identity through QDI, you can use the RTA’s paper-based forms or call our Contact Centre for assistance.
It is an offence for a person to knowingly give the RTA documents that contain false or misleading information. This applies to all forms of written communication to the RTA, not just submitting online forms. It also applies to anyone who provides information to the RTA, not just tenants/residents and property managers/owners.