As part of the RTA’s digital optimisation, bulk printing of the Pocket guide for tenants ceased from 1 January 2020. .
The RTA encourages property owners/managers to offer a soft copy (PDF copy) of this Information Statement to tenants via email if they are agreeable to it. If the tenant agrees, then the property manager/owner must keep a record of the email that is sent to the tenant with the PDF copy of the Information Statement as proof that they have given a copy to the tenant, as required under legislation. In addition, the tenant can easily access the latest version of the Pocket guide for tenants – houses and units on the RTA website any time they require it.
Should tenants or property owners/managers prefer a hard copy, the RTA has refreshed the Pocket Guide to make it easier and cheaper to print at home or in the office.
The RTA recommends all customers check the RTA website for the latest version of this guide.