Watch this 10-minute video to understand:
- process for ending a tenancy
- bond claims related to rent or other costs
- channels to submit a bond refund claim
- process for agree refunds
- process for non-agreed refunds
- Notice of claim process
- evidence of claims
- dispute process
- QCAT process.
For more information, visit our bond refunds web page.
Original publication on 03 Sep 2025
Last updated on 03 Sep 2025
Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.