Watch this 9-minute video to understand:
- minimum housing standards and the responsibilities of property managers/owners and tenants/residents
- routine repairs process
- emergency repairs process
- repair orders issued by QCAT.
For more information, visit our maintenance and repairs webpage.
Original publication on 02 Sep 2025
Last updated on 02 Sep 2025
Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.