In this 30 minute webinar, the RTA will look at what happens behind the scenes in our operational areas such as our bonds processing and contact centre. Did you know the RTA Contact Centre received an average of 1,610 calls per day last financial year?
Accurate information is required during the lodgement and refund of a rental bond with the RTA. We provide you with handy tips to make the refund process quicker and easier for all customers.
The webinar will cover the following topics:
- What is essential information when you use RTA services
- Why we need the information that we request from you
- How you can quickly get the help you need when you contact us
- Other sources of information that are available 24/7
- Situations when we recommend that you contact the RTA