Know and understand your rental agreement to obtain information about the legal contract between tenants, property owners and property managers. The Residential Tenancies and Rooming Accommodation Act 2008 requires tenancy and rooming agreements to be in writing.

Your Questions Answered - Part 1 provides information on questions submitted by tenants, property owners and property managers over the last 12 months to previous webinars, the Contact Centre and our Regional Roadshow sessions.

Learn how to overcome common communication barriers and navigate differences of opinion with confidence, respect and skill. In this webinar you will also discover the key factors of productive conversations, which can help you achieve positive outcomes and preserve relationships.

Understand your obligations when managing residencies in Caravan parks.

Refresh your knowledge on the rights and responsibilities around water charging, hear practical tips on preventing and de-escalating tenancy disputes early, and we’ll show you how to apply these new learnings in a common water charging dispute scenario.

In February, the Residential Tenancies Authority (RTA) introduced a series of upgrades and enhancements to the RTA Web Services – with particular focus on online bond lodgements. These upgrades have been made in response to customer and staff feedback and will make processing essential tenancy transactions online even faster and easier.

Watch our first webinar for 2020 to learn about common summer-related tenancy issues, ways to prevent and handle these disputes and get tips on negotiating and finding a mutually-acceptable outcome.

Part 2 of RTA Webinar on RTA Web Services introducing the Notice of Claim process and bond disputes.