Power of Attorney
A Power of Attorney (PoA) is a formal document, giving another person the authority to make personal and/or financial decisions on behalf of the customer. A PoA can be cancelled at any time.
A copy of the PoA – or, in the case of the Public Trustee, a Certificate of Authority – should be submitted to RTA. The submission should include a reference number, such as a bond number and/or client ID number. A copy of the customer’s photo ID and their representative must be included (if the Public Trustee is the representative, they do not need to supply a photo ID).
The RTA cannot provide guidelines for how to complete these documents and we do not have forms or templates that can be utilised. Parties should contact the Department of Justice and Attorney-General or seek independent legal advice for more information.
Accepted Photo ID
Photo ID is required to verify the identities of both the customer and the person acting as their LoA/PoA to mitigate privacy risks. ID’s will be saved on the relevant customer’s record.
A valid photo ID may be scanned or photographed and submitted to the RTA. Any of the following forms of photo ID are acceptable:
- Australian driver licence or learner permit
- Australian or International passport
- an 18+ or proof of age card.
If there has been a court or tribunal order appointing the Public Trustee, the Certificate of Authority must also be provided.
Note: If multiple people have been nominated to make decisions jointly or by majority under a PoA, the RTA requires all parties to provide ID and sign relevant documents.