Important: On 1 February 2020, Web Services replaced the PDF upload facility for paper bond refunds. The ability to view bonds and lodge 100% tenant refunds through eServices remains.

eServices is the RTA’s secure online bond management facility for property managers and owners who manage multiple tenancies.

eServices account holders can:

  • request a full tenant refund
  • search for a bond, and
  • display and print their full list of bonds

If you are an eServices account holder login here.

Register now

If you want to register for an eServices account, complete an eServices account registration form and email it to

New clients, or those who have not provided their bank details to the RTA, also need to email this form to us.

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