Entry in rooming accommodation

Changes to Queensland rental laws came into effect from 6 June 2024. Learn more about the changes and what they mean for you. 

Minimum housing standards came into effect for new tenancies (including renewed tenancy agreements) from 1 September 2023, and will come into effect for all remaining tenancies on 1 September 2024. Learn more.

The resident has the right to enjoy the privacy of their room but there are certain times when the provider may need to enter.

The entry rules are different for general tenancies and moveable dwellings.

  • The rooming accommodation provider can enter at any time if the resident agrees.
  • The resident may agree verbally or it may be specified in the rooming accommodation agreement (e.g.: for cleaning). This should be set out in Item 9 of the agreement.
  • At all other times, the provider must give the resident written notice on an Entry Notice (Form R9) or they may put an entry notice up in the common area if they are entering more than one room on the same day.
  • The resident cannot refuse access if the correct notice and time period has been given.
  • The only time the provider can enter the resident's room without an Entry notice or without the resident's agreement is:
    • in an emergency
    • if they believe the resident has abandoned (left permanently) their room
    • if they need to do urgent repairs to the property or a facility in the property.

Disputes about entry

It is important that tenants, property owners and managers work together so we can make renting work for everyone, and it’s important all parties:

  • communicate openly
  • understand each other’s circumstances
  • develop an acceptable solution
  • document any decisions made.

Residents and property managers/owners should speak to one another and attempt to resolve the issue in the first instance. If an agreement can't be reached, the RTA's free, impartial dispute resolution service may be able to help.

Entry notice periods are shown in the table below

Clean the room24 hoursUnless both the resident and the provider have already agreed on a regular time in Item 9 of the Rooming accommodation agreement
Carry out pest control24 hours 
Make repairs24 hours 
Show the room to someone who wants to buy the property or who wants to live there24 hours 
Install, maintain or replace a smoke alarm24 hours 

Entry notice (Form R9)
v6 May24

The Entry notice (Form R9) is given to residents when the agent or manager/provider wants to gain entry to their room on a particular date.

195.4 kB Download