Entry must be between 8am and 6pm Monday to Saturday.
Entry is only permitted outside these hours, on a Sunday or public holiday if the tenant agrees.
The property manager/owner must specify a time, or 2-hour window, for a general inspection and must enter the property within that time.
This timeframe does not apply to other people (e.g. tradesperson or a property valuer).
When an entry notice is not required
- In an emergency
- If the property manager/owner believes entry is necessary to protect the property from damage about to happen
- If the tenant verbally agrees with the entry, and
- To carry out site maintenance in a caravan park (if specified in the tenancy agreement)
Disputes about entry
Changes to entry restrictions and requirements to support COVID-19 social distancing measures apply during COVID-19.
During this time, it’s important that tenants, property owners and managers work together so we can make renting work for everyone.
It’s important all parties:
- follow public health directives and advice
- communicate openly
- understand each other’s circumstances
- develop an acceptable solution
- document any decisions made.
Tenants and property managers/owners should speak to one another and attempt to resolve the issue in the first instance. If an agreement can't be reached, the RTA's free, impartial dispute resolution service may be able to help.