Entry notice (Form R9)
v8 1May25
The Entry notice (Form R9) is given to residents when the property manager/provider (or other authorised person) wants to gain entry to their room or the property on a particular date.
The Entry notice (Form R9) is given to residents when the property manager/provider (or other authorised person) wants to gain entry to their room or the property on a particular date.
The property manager/provider can enter common areas without giving entry notice to the resident/s.
If the property is being sold, the notice must be given to the resident/s by the agent selling the premises (secondary agent). In this case, a copy of the form must also be given to the property manager/provider.
A secondary agent (which may also include an agent’s nominated repairer) must show the resident written evidence of their appointment, if asked, before entry can take place.
If the resident/s dispute the grounds for entry, they should try and resolve this with the person who issued the notice.
Limits apply to entry frequency after a Notice to leave (Form 12) or a Notice of intention to leave (Form 13) is issued.
If agreement cannot be reached, the RTA’s dispute resolution service may be able to help.
Schedule of timeframes
| Reason for entry | Timeframe |
|---|---|
| With resident's agreement | At the agreed time |
| Inspection | 48 hours |
| Smoke alarms – to install, maintain or repair alarms | 48 hours |
| To clean the room | 24 hours |
| To carry out pest control | 48 hours |
| To make routine repairs or carry out maintenance | 48 hours |
| To show the room to prospective purchase or resident | 48 hours |
| To allow a valuation | 48 hours |
| Emergency | Without notice |
| Property manager/provider reasonably believes the room has been abandoned | Without notice |
| Urgent repairs | Without notice |