Information for property managers/owners and tenants affected by floods
Cyclones and severe storms can produce hail, flooding rains, lightning, winds greater than 200km/h and storm surge. They are often unpredictable and can cause major damage to property.
After a natural disaster, property managers/owners and tenants should talk to each other as soon as possible to discuss the state of the property and work out if any action needs to be taken.
The property manager/owner is responsible for any maintenance and repairs needed to bring the property back to a liveable condition (including fences, gardens and pools). These repairs need to comply with health and safety laws.
The tenant is responsible for removing or cleaning their possessions.
It is usually the property manager/owner’s responsibility to organise and pay for repairs. They should negotiate with the tenant to find a suitable time for the repairs to be done, entry rules apply.
The rental market can become competitive after a natural disaster but the rent cannot be increased outside the normal rules for rent increases.
The property owner or manager is not allowed to evict the tenant in favour of another tenant who will pay higher rent. Heavy penalties apply.
RTA services impacted by floods
During a natural disaster, there may be postal service disruptions across Queensland. These disruptions can cause delays in processing Notices of claim and Notices of unresolved dispute, as well as bond refunds and lodgements. If an extension applies, we will contact you directly. You can also access useful contacts who may be able to assist during or after a natural disaster.