Tenancy databases

Tenancy databases

Tenancy databases are registers run by privately owned companies that record information about tenants who have had their tenancy agreements ended for specific reasons.

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Tenancy databases are registers run by privately owned companies that record information about tenants who have had their tenancy agreements ended for specific reasons.

Law changes

Changes to tenancy database laws took effect on 1 July 2016 and impact how property managers/owners use these databases to check the rental history of a prospective tenant.

Tenancy databases give property owners a way of protecting their property investments, however unfair listings have occurred in the past. The Residential Tenancies and Rooming Accommodation Act 2008 sets out who, when, and under what circumstances a person can be listed, providing protection against inaccurate, incomplete, ambiguous or out-of-date listings while recognising the property owner’s right to take reasonable steps to protect their property. These laws also allow the Tribunal to hear and resolve disputes resulting from both proposed and existing listings. Find out more about the law changes.

 Interpreter symbol

Other languages: You can access a free interpreter service by calling the RTA on 1300 366 311 (Monday to Friday, 8:30am to 5.00pm).

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