Refund of rental bond (Form 4)

Refund of rental bond (Form 4)
v9 Oct22

The Refund of rental bond (Form 4) is used to request a rental bond refund from the Residential Tenancies Authority (RTA). This form should be completed when the tenancy agreement has ended.

The Refund of rental bond (Form 4) is used to request a rental bond refund from the Residential Tenancies Authority (RTA). This form should be completed when the tenancy agreement has ended.

Bond refund requests are made to the RTA using the Refund of rental bond.

This form should be completed when the tenancy agreement has ended. The RTA cannot accept this form before the expiry date of the appropriate notice - Notice to leave (Form 12), Notice of intention to leave (Form 13) or Abandonment termination notice (Form 15).

Refunds are only paid into Australian bank accounts (no cheques).

Tenants/residents who are experiencing domestic and family violence should complete and submit the Bond refund for persons experiencing domestic and family violence (Form 4a) to request their bond contribution to be refunded. Tenants/residents will need to provide a Notice ending tenancy/residency interest (domestic and family violence) with the relevant evidence before submitting their bond refund request. Learn more or contact the RTA for further assistance in this process (Monday to Friday, 8.30am to 5.00pm, excluding public holidays).

Filling out the form

All relevant fields need to be completed to avoid processing delays. The tenant should include their forwarding address on the form.

Important: If you need urgent help to complete a bond refund form, please contact the RTA and we'll help you.

Bond loan

Where a bond loan is still outstanding, the loan balance will be deducted from the tenant’s refund amount and paid directly to the Department of Communities, Housing and Digital Economy.

Alterations

  • do not use correction fluid
  • everyone must sign any alteration to bond amounts (full signatures are required)

Lodging the form

Only original, signed forms should be submitted to the RTA. Emailed or photocopied forms will not be accepted.

Any person knowingly submitting false or misleading details on the refund form is committing an offence under Queensland law.

Important: If you are unable to use RTA Web Services or post and you need urgent help to submit a bond refund form, please contact the RTA and we'll help you.

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